** Depending on zip code all deliveries further than a 20 mile radius of Uptown Flowers must pay a $25 minimum delivery charge. San Antonio Delivery fee is $15,  Boerne Texas is $25, and Bulverde is $25 delivery fee. 

Guarantee/ Refund Policy:

We do not offer refunds however, at uptown flowers we are committed to exceptional service and products. If for any reason you are not completely satisfied with your order or its delivery, please do not hesitate to contact us. 

Cancellation/ Return Policy:

Due to the nature of our business, we do not have a cancellation or return policy. NO REFUNDS

Delivery Policy:

*Orders placed before or by 11AM can be delivered the same day. 

 *Orders placed after 11AM will be delivered the next business day. 

 *orders placed on Friday after 11AM will be delivered the following Monday as we are closed on weekends. ( If that Monday is a holiday it will be delivered the next business day. )

 Every Uptown Flowers order is personally hand- crafted and delivered by an industry professional, and we make every effort to deliver your order as quickly as possible. Most of our products can be delivered the same day. To assure same- day delivery orders must be received before 1:00 pm CST Monday-Friday.

 Orders received after 11:00PM CST will be delivered the next business day. 

Regretfully we are unable to guarantee the time of delivery to rural route addresses, hotels, hospitals, military bases or cemeteries. To request a specific delivery time, please type it into the special instructions section of your field checkout. We will do our best to accommodate your requests and preferences. 

*Special instructions: 

 Please call the shop for specific or custom delivery times. 

210-224-9888